Any Product Purchased From The Website Can Be Returned To Us Only If The Product Is Seal Packed Undamaged Untampered Subject To Condition, If Your Mind Changes And The Product Received Is Different From The Product That Was Ordered. However You Will Be Charged 5% Online Transaction Charges + Shipping Charges & Packaging Charges + GST On Total Amount And Return Shipping Charges Would Be Bornt By You.
If Customer Receives Damaged Or Defective Material Then Warranty Is Directly By Manufacturer, Etcdeal Is Not Responsible For Such Reason.
If A User Placed Order By Mistake Then He Will Be Entitled To Cancel The Order Of Any Product Booked On The Website, By Placing A "Cancel Order" Request, By Sending E-Mail On Cs@Etcdeal.Com Within 4 Hours Of Placing Order And 5% Will Be charged For Online Transaction.
If Customer Request To Cancel The Order After 4 Hours Of Order Confirmation And The Product Is In Ready To Dispatch Status As Per Our Policy 5% Plus Shipping Charges And Packing Charges + GST Will Be Deducted From Total Amount.
If Etcdeal Not Be Able To Dispatch The Product Within 5Days And In Near Future If Customer Asks For Refund, Etcdeal Will Provide Full Amount As Refund.
The User Shall Ensure That He/She Does Not Accept The Delivery Of Any Product Whose Original Packaging Is Damaged Or Tampered In Any Manner.
We Will Accept The Return Of The Products, Provided Such Return Is For Products That Are Not Damaged During Transit, Wrongly Delivered, Wrong Product, Incomplete Package Etc Reverse Shipment Cannot Be Arranged By Us Due To Unavailability Of Our Logistics Partners, Then In That Case You Are Requested To Send Such Products Through Any Available Courier Services.
The Charges Of Return Shipment Are Not Refunded By Us If The Mistake Is Not From Our End. The Customer Has To Pay The Charges From Their Side.
If Original Box Is Opened By The Customer And If He/She Wants To Return The Product Than They Cannot Return The Product Nor Refund Will Be Given To The Customer According To Our Policy. Replacement Will Be From Manufacturer Company Only.
Credit Card, Net Banking, Debit Card = Within 7 To 15 Days
We Will Process The Refund After Receipt Of The Product.
Refund Will Be Processed Based On The Mode Of Payment Of The Order Processed Through Credit Card / Debit Card Will Reflect In The Next 7 To 15 Days In Credit Card/ Bank Statement.
Refund Draft Will Be Issued On The Billing Name As Advised By Customers.
If Your Refund Doesn't Appear In Your Account, And The Processing Time For Your Payment Method Has Passed, Email At Cs@Etcdeal.Com For Further Assistance.
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